Frequently asked questions about SPRINZ products
FAQs

Answers to frequently asked questions

 

General questions

When does the SPRINZ exhibition open?

Mon-Fri 08 am-18 pm
Sat 09 am-12 pm

 

Where can I buy spare parts?

You can obtain spare parts such as seals, profiles and other items from your local sales representative or via the order form on the website.

 

Is the assembly price included in the price?

No, the assembly price is calculated separately.

 

What is a measurement?

A measurement is the measurement and recording of a room in order to adapt the product precisely to your needs.

 

What is a tempered glass (ESG)?

ESG is toughened safety glass that builds up a strong internal tension through heat treatment. As a result, it has increased impact and shock resistance as well as increased flexural strength. If the pane breaks, the entire pane dissolves into a network of fragments that are predominantly blunt-edged and loosely connected to one another.

 

What is laminated safety glass (VSG)?

A VSG is a laminated safety glass and consists of two or more flat glass panes connected by a tear-resistant film. The safety effect of laminated safety glass is based on the high tear resistance of the PVB intermediate layer and its great adhesion to glass. If the glass is overloaded by impact, the glass will crack, but the fragments will adhere to the undamaged PVB layer.

 

What does RAL colour mean?

RAL colors are standardized colors in order to obtain true-color prints. To help you choose the right color, there are color fans with a corresponding number that is assigned to a specific color.

 

What is the difference between ceramic screen printing, ceramic digital printing and UV digital printing?

With ceramic screen printing, the ceramic color is printed onto the glass through a fine screen. You can choose from a wide variety of RAL colors, which can be applied over the entire surface in one or two colors to the glass.
Baked into the glass at high temperatures, they are robust, easy to clean and UV-resistant.

With the ceramic digital printing process, the print image is transferred directly from the computer to the printing machine and onto the glass. The process applies up to five different colors (red, green, blue, yellow and black) at the same time and enables a finer surface with a noticeably subtle structure. The color impression is almost identical from both sides.

With UV digital printing, the print image is printed on the glass surface in ceramic digital printing. The slightly satined appearance of the dried ink ensures brilliant colors. The UV curing after the print increases the strength of the print.

 

What is the use of the Heat Soak test?

The heat soak test is a heat storage test for single pane safety glass (ESG). To avoid spontaneous fractures, it is recommended to carry out this test. The toughened glass is heated to 280 ° C and the temperature is kept in the heat-soak oven for at least 4 hours.

 

FAQs showers

How do I order profiles and seals?

We ask for a written order using the order form, by email or by fax.

 

Where can I buy spare parts?

You can obtain spare parts such as seals, profiles and other items from your local sales representative or via the order form on the website.

Alternatively, you can get the products on site in our sanitary building. Please ring the doorbell at reception during opening hours, an employee will be happy to take care of your concerns.

SPRINZ Sanitärgebäude
Haldenstrasse 1
88287 Grünkraut

Opening times for sanitary spare parts:
Mon-Thu 8 am-12 pm
Fri 8 am - 12 pm

 

Which profiles are available?

You can find an overview of our profiles in the accompanying spare parts flyer.

 

Which seals can you recommend?

You can find an overview of our seals in the accompanying spare parts flyer.

 

What are the packaging and shipping costs for the delivery of profiles and seals?

If the value of the goods is less than 25 euros, packaging and shipping will be charged at 8.50 euros.

There are no additional costs for goods worth over 25 euros.

 

What does flush installation mean?

If your shower enclosure is suitable for floor-level installation, the shower enclosure can be installed on a tiled shower area without a shower tray.

 

How do you achieve optimal splash protection?

If you have high “water tightness” requirements, you should take this into account when choosing your shower enclosure. As a rule, fully framed shower partitions are more splash-proof than partially framed or frameless shower partitions.

 

When do wearing parts have to be replaced?

That depends on your usage and maintenance. We only use high quality materials for our products.
However, plastic sealing profiles, water deflection strips and other components are subject to an aging process. Please replace these wearing parts whenever they no longer adequately fulfill their function.
Repairs due to wear and tear are not covered by the guarantee.

For the care of your shower you will find some information in our care tips for glass showers.

 

Why do I need silicone for the assembly of my shower enclosure?

Silicone is used for a proper seal and for the correct operation of your shower enclosure. After siliconizing, the shower partition must not be used for 24 hours so that the silicon can cure properly.

 

How long does it take to complete a shower?

 

  • Usually 3 weeks (without custom-made products, measurements and assembly)
  • Usually 6-8 weeks (with measurements and assembly)
 

FAQs Interior

Which fittings and accessories are available?

You can find a selection of hinges and accessories for your glass door here.

 

Which hinges would you recommend?

We recommend the installation of 3-part hinges, as they guarantee long-term stability and tipping safety.

 

Which handles and pull handles are available?

You can find a selection of handles and pull handles for your sliding door here.

 

Which handle shell is recommended?

Our handle shell 157, which is flush with the glass, ensures that the entire passage width can be used.

 

Which lock cases & pull handles are available?

A selection of lock cases and pull handles for your glass door can be found here.

 

Which lock case is recommended in the living area?

Most revolving glass doors in living areas lead into rooms that are not locked. Our SK03 mini door lock can be used particularly advantageously here, as it is only half the size of a conventional studio fitting.

 

How can I calculate the weight of tempered glass (ESG)?

m² · glass thickness (mm) · 2,5 kg = glass weight

 

How high can the maximum sliding door weight of the respective variants be?

 

  • Sliding door system Motion 100 = 100 kg
  • Sliding door system Motion 200 Plus = 100 kg
  • Sliding door system Motion 400 = 160 kg
  • Sliding door system Motion 700 = 100 kg
  • Sliding door system Motion 700 Plus: 1-leaf variant = 120 kg /2-leaf variant = 150 kg
  • Sliding door system Motion 700 Automatik = 80 kg
  • Sliding door system Motion 800 = 50 kg
  • Sliding door system Motion 1000 = 120 kg
  • Sliding door system Motion 1200 = 40 kg